FREE Webinar: Accessibility for Specialized Populations in One-stop Employment Centres: Best Practices from the UK, US and Australia

Date/Time: Wednesday, May 21, 12:00pm – 1:00pm PST


  • Wendy Bancroft, it’s about us research

In a one-stop employment services model like the Employment Program of British Columbia (EPBC), what can be learned from countries with a longer history of implementing one-stop approaches? What have other jurisdictions found to work best for clients and providers within one-stop frameworks? What are the factors most likely to spell “success,” in terms of supporting specialized populations to find and retain jobs?

Tasked with exploring these questions, the Centre contracted researcher, Wendy Bancroft, to conduct a literature review and interviews with relevant experts in three other jurisdictions—the US, the UK and Australia. This webinar presents highlights from that study, including some intriguing case study examples.

Are you BC CCDP certified? Participation in this webinar can be claimed for Continuing Education Credits for recertification.

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As an experienced interviewer, film producer, and researcher, Wendy specializes in approaches designed to explore the “why” and “how” questions. She has designed and conducted studies involving surveys, focus groups, workshops, and depth interviews.

Her professional history includes work as a project director with a major public opinion research firm, Angus Reid Group, now Ipsos Reid, as a senior research associate with Social Research and Demonstration Corporation and a television journalist and film producer with the CBC. For the past 10 years she has owned her own company, it’s about us productions, specializing in documentaries with a work focus.

Wendy has designed and conducted many analyses requiring the collection and synthesis of diverse textual and audio-visual data. Her work has been used to inform public opinion and evaluation research, process studies, case studies and needs assessments. Most recently, Wendy was able to combine research and videography, producing the Learning From Practice series for the BC Centre for Employment Excellence.

Wendy holds a Masters and a Bachelor of Arts with Honours in Political Science from the University of British Columbia (UBC).